ADP Surfaces Inc

This is the third home we have used ADP Surfaces for our countertops and they aa re simply amazing! From Lily in the office walking us through all things logistics to the templater who was exact to Louis and Sammy who were meticulous in cutting, installing, ADP Surface made our kitchen come to life. The cuts were perfect, the alignment of veins were spot on which made for a stressfree experience. We whole heartedly recommend ADP Surfaces and team for there great attention to detail, professionalism and wonderful people to work with! Dave and Joan

I purchased a counter from ADP a few years ago for an outside kitchen project. The granite piece sat outside and was exposed to the element and became damaged. I recently contacted ADP and worked with Jose today in planning the final steps for the outdoor kitchen. Unfortunately, due to environmental exposure the granite piece became unusable. Jose was able to identify an appropriate replacement piece and had it cut to the specified size with a chiseled edge and I was never charged for the new material.

The customer service and responsiveness was excellent. The install was quick and easy and the team was courteous and polite. I highly recommend ADP Surfaces for any counter needs. RDK

We showed up on July 5th. Even though they were closed, we were allowed it to look at remnants for a small project. They were so nice.

I was referred to Kevin at ADP and told that he was the very best, and he is. He just knows his stuff. I did a major kitchen overhaul and was a bit overwhelmed by all of the choices. Kevin is very warm and knowledgeable and when I described the look I wanted he named the exact stone I should look at, I did, and it was exactly what I wanted. Considering that I had been to numerous shops and searched online for weeks I was amazed at how he knew right away what to recommend.

I was then working on a tight timeline and Kevin made it happen right when I needed it. I really did not know how intense the template and installation processes were, I have had stone installed before, several times, but those projects were not as complicated as mine. They also were not completed in the short amount of time this job was. The template guy was amazing and the installers were incredible, I believe the main guys name was Juan. (get him for sure). They were here for days custom cutting every single piece to make it perfect. But the real accolades go to Kevin for constantly directing me in the right way. He is a gem.

This company was purchased and the new owners do not want your custom countertop business. I had busby install a kitchen and ADP to do the countertop. They took my deposit and then told me they could not perform the style I was interested in. They told me directly they no longer want custom work and they were interested in high volume production work.

They charged me a ridiculous fee for a worthless template even though it was them that decided no. Another company did the work and it turned out beautiful. If they come on here and try and tell you different they are lying to you. Email me I'll give the names and dates.

I bought a house here in Titusville by Hastings builders that use ADP to do the countertops in the kitchen and the bathrooms. There is damage throughout the granite where I called after I moved in to have ADP Send a person to fix the countertops on two different occasions and neither time did this warranty person show. Today someone was supposed to come in this is the second appointment that was made through Jessica in the warranty apartment at ADV countertop company in Orlando Florida.

I confirmed with her on several occasions before this day that someone would come in between nine and 10 and again no one showed To do the service that needs to be done to fix my countertops done by the ADP countertop company in Orlando. I don't know what to do at this point and I'm stuck with damage countertops done by the ATP countertop company.

It's a shame I don't know what to do and I'm supposed to have a brand new house and have all these problems with the countertops that ADP will not stand by the quality of their product and honor the warranty work that needs to be done. Jessica told me I would need to takeoff from my job to meet these warranty people then insist on only working 8am to 4pm.

I have a contract job where if I takeoff from work I lose a lot amount of money. Jessica set someone up to come today but I had to wait three weeks for and still this person did not show up to do this work for me through the ADP company. I am very unhappy with their product of granite on my countertops that's all scraped up and dirty and looks really bad No one will help me in this company to take care of my problem with The poor quality in their countertops

Jose responded quickly and had great communication. They have the most competitive prices with the best stone selection. The guy who cut my stone was also very nice and personable. HIGHLY RECOMMEND!

Customer service was good at first and my countertops look great. However the side of my brand new refrigerator was scratched and dented during install. I reached out and was told that there was no way that could have been them and it must have been my contractor. I always check after work is complete and I know for a fact this was done during install.

All I got was "we can come look at it", but with a busy travel schedule I said forget it. Also, when they came to install, one of the pieces was the wrong size. I then got a call asking if I would come pick it up and install myself to avoid an additional charge. They told me that my contractor measured wrong when they were the ones who sent someone out to measure! After a few phone calls, they did resolve the issue without additional charges. Good work, but after that customer service, they won't be getting any referrals from me.

Extremely satisfied with ADP Surfaces. From start to finish they have excelled in customer service. Nancy was great to work with and made the whole process pleasurable. High recommended for quartz and granite! There was a small issue and they were willing to fix right away, no questions asked!

ADP did a beautiful job for us on our recent bathroom remodel. Nancy was amazing throughout the installation (from template to finish) of our quartz countertops and I have rarely had the pleasure of dealing with someone who takes such ownership, goes above and beyond to please the customer and avails herself 24/7 to ensure everything is perfect. The installers were extremely professional as well and communicated extremely well what was going on throughout the process. I highly recommend ADP for your countertop needs. Great people, great product and outstanding customer service.

I am more than impressed with how my countertop turned out and COMPLETELY IMPRESSED with the level of professionalism and friendliness of all the staff at ADP. Kevin was extremely patient with me over the four months it took me to install my kitchen cabinets and reinforce the cabinetry where needed. He worked with me to find the best countertop option for my new kitchen and provided plenty of guidance and advice during the process.

The guys that came to install the countertop were also really friendly and took the time to explain to me what they needed to do and how long it would take. They were very respectful of my home and my time. It was truly a pleasant experience from start to finish! I highly recommend Kevin and his team!

Everyone at ADP is very Helpful and Professional! From start to finish it was a very Stress Free experience. It was a very comfortable atmosphere from the time I walked in the door. The receptionist was very delightful. We worked with Steve Miller, he walked us through our project with his experience he was able to make our Kitchen look like a work of art!

We are so happy to share our fantastic experience we had with ADP Surfaces regarding our new kitchen. We worked with Sandy and, from the moment we met, she made us feel very comfortable and immediately made this a great experience for us. Sandy's insight and experience helped us make some difficult decisions concerning our selections and her team went out of their way to make sure we had as many choices as possible to choose from.

As the process continued, Sandy and her team continued to treat us as VIP's and never hesitated to answer any questions or concerns we had. From the templator to the installers, everyone was very friendly and professional and the workmanship was superb. We are so happy with our counter tops and are constantly asked by friends where we got the work done. Thank you again to ADP and especially to Sandy and her entire team for making this such a great experience and giving us the kitchen of our dreams.